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  1. Support
  2. Purchase Process
  3. Request a Pump

Request a Pump

  • Do I need to do get anything from my doctor before I start the purchase process?
  • What documents do I need to gather as part of the purchase process?
  • What can I do to help the purchase process go smoothly?
  • How do I update my contact information during the purchase process?
  • Is the t:slim X2 insulin pump the only pump that Tandem makes?
  • What if a new pump becomes available after I purchase mine?
  • Does the Dexcom CGM come with the pump?
  • How does the t:slim X2 insulin pump work with Dexcom G6 CGM?
  • How do I know what the best infusion set is for me?
  • What are the steps for purchasing a new pump?
  • How will I be kept informed during the purchase process?
  • Once I start the purchase process, should I call my doctor to let them know to expect a request for documents?
  • What if my child is under 6 years old and wants to use Control-IQ technology?
  • Statement of Medical Necessity
  • Patient Information Form (PIF) / Assignment of Benefits (AOB)

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