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t:connect Support
t:connect Mobile App
t:connect Mobile App
Getting Started
t:connect Mobile App Icons
t:connect Mobile App Troubleshooting
t:connect Mobile App
Pairing t:connect Mobile App to Pump
Unpair Pump from t:connect Mobile App
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Compatibility
t:connect Mobile App Compatibility
Can I use the t:connect mobile app with Dexcom apps?
I have an older Tandem pump. Can I use it with the t:connect mobile app?
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Features
Glucose targets and limits calculating Time in Range (TIR)
Data Sharing Between t:connect Mobile and Web
Doctor’s Office Reports
Can I manage pump alerts and alarms through the t:connect mobile app?
Share Feature Capability
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Bolus from Smartphone
Delivering Boluses with the t:connect Mobile App
Caregiver Boluses from Smartphone
Required Training to access the feature to bolus from my smartphone
Accidental Boluses on Smartphone
Cancelling a Bolus
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Data and Battery Usage
Phone Data & Battery
Data Loss When Uninstalling the t:connect Mobile App
How will the t:connect mobile app impact battery life on my pump?
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Security
Data Security while Using the Mobile App
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Replacement Pumps
Replacement t:slim X2 Pump Pairing
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New Phones
New Phone Pairing
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Troubleshooting
I Can’t Access My Phone
My data does not appear to be uploading to my t:connect account even though I've successfully paired the app with my pump
t:connect mobile app error: unable to reach t:connect cloud
t:connect Mobile App Connection Errors
Failed to Link Your Pump
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