- I’d like to update my auto reorder preferences. Do I have to call Tandem?
- I changed my health care provider. Should I communicate this change to Tandem?
- My contact information has changed. How can I communicate this new information to Tandem?
- I have new insurance coverage. How can I provide this information to Tandem?
- I’m curious when the warranty on my Tandem insulin pump expires. Where can I find that information?
- I’m receiving an error message in the t:connect portal that says there are no active devices associated with my account. Why?
- I’m making a payment on the t:connect portal and I’d like to update my shipping address. How do I do so?
- I already have a t:connect account, but I created a new account in the t:connect portal using a different email address. Is this a problem?
Account Management
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- Tandem's Guide to Successful Pumping