Troubleshooting

Promoted articles

• How do I load a cartridge on my t:slim, t:slim G4, t:slim X2, or t:flex insulin pump?
• Using the Sleep Activity with Control-IQ technology
• How does Control-IQ technology work?
• Who should I contact for issues with my Dexcom CGM?
• How do I enter my Dexcom G6 CGM transmitter ID on my t:slim X2 pump?
• How do I get my CGM sensor patch to stay on?
• I can't get my t:slim X2 pump to stay connected to my Dexcom transmitter. What should I do?
• How do I get started with the t:connect web application?
• What is the process for updating a pump using the Tandem Device Updater once I have my Update ID code?
• Tandem's Guide to Successful Pumping