What is the t:connect mobile app
Getting started
- What do the icons mean in the t:connect mobile app?
- Do I need to create a new account to use the t:connect mobile app?
- How do I pair my t:slim X2 pump with the t:connect mobile app?
- How do I find my t:connect mobile app pairing code?
- How do I create an account using the t:connect mobile app?
Compatibility
- What mobile devices can I use the t:connect mobile app with?
- Can I use the t:connect mobile app with Dexcom apps?
- Is a prescription required to install and use the t:connect mobile app?
- Which software version do I need for my t:slim X2 pump to connect to the t:connect mobile app? [video]
- I have an older Tandem pump. Can I use it with the t:connect mobile app?
Features
- What is the difference between the high and low glucose limits and the target glucose limit in the t:connect mobile app?
- How do I get the time in range feature on the t:connect mobile app?
- Is the time in range calculation the same in the t:connect mobile app and web application?
- How is my time in range (TIR) calculated in the t:connect mobile app?
- Does the t:connect mobile app upload my data into my t:connect web application account?
Data and Battery Usage
- Does the t:connect mobile app have to be open for data to be uploaded to the t:connect web application?
- Does the t:connect mobile app use up data on my phone plan?
- How long does it take for the data to upload from the t:connect mobile app to the t:connect web application?
- If I uninstall and reinstall the t:connect mobile app, will I lose any data?
- How will the t:connect mobile impact battery life on my phone?
Security
Replacement Pumps
New Phones
Troubleshooting
- What is T500 error code?
- I don't see the Bluetooth option on my pump
- My data does not appear to be uploading to my t:connect account even though I've successfully paired the app with my pump
- t:connect mobile app error: app incompatibility
- t:connect mobile app error: unable to reach t:connect cloud