The touchscreen on the t:slim X2 insulin pump automatically turns off if it detects 3 taps on inactive areas of the screen. This action guards against unintended inputs and unnecessary battery usage. This is why you may notice your pump screen turn off unexpectedly if you attempt to tap an inactive area on the screen 3 times.
To prevent unintended touches on the screen, turn it off by pressing the silver on/quick bolus button on the pump before tucking it away.
Watch the video below for an overview of the unintended touch protection feature:
ZD-000087_B (2023-10-23)