While the t:connect mobile app can be downloaded to all smartphones, the feature that allows you to bolus from your smartphone is only available on compatible smartphones.
To see if your phone is compatible, visit this page.
If your phone is compatible, but you are still seeing the following error message, you may need to update your t:slim X2 pump software.
The smartphone bolus feature is available for pump software version 6.6 (Basal-IQ technology) or 7.6 (Control-IQ technology) or later.
To check your pump’s software version, tap Options >My Pump>Pump Info.
Learn more about updating your pump software here.