You might see this message if the email address you used to sign into Tandem Source does not match the email address we have on file for you. Sometimes, this can be resolved by signing out of your Tandem Source account, then signing back in. If you receive this message again after signing out and signing back in, please Contact Us so we can update your email address on file to match your Tandem Source account email address.
Tip: If you receive email notifications from Tandem, please use that email address to sign into Tandem Source.
ZD-000247_A (2024-03-25)