After you tap "Done” to complete the fill tubing process, the t:slim X2 pump will attempt to detect how much insulin remains in the cartridge. If the pump has detected fewer than 50 units in the cartridge, you will see the Minimum Fill notification screen.
The t:slim X2 pump requires a minimum of 50 units available for delivery after fill tubing has been completed. When filling the syringe, it is helpful to add 45 additional units to the amount of insulin you want available for delivery. This will ensure you have enough insulin to fill your tubing, for your 2-3 day insulin needs plus a small amount (+/-20 units) of unusable insulin that will remain in the cartridge. Think of this unusable insulin like the toothpaste you can't get out of the tube. Never fill your cartridge with more than 300 units.
Troubleshooting Tips:
If the pump detects fewer than 50 units in the cartridge:
- Select “Fill” on the Minimum Fill notification screen.
- Add insulin to the existing cartridge as needed. Please Note: total amount of insulin in cartridge should not exceed 300 units.
- Follow the Change Cartridge steps on your pump screen to re-load the existing cartridge.
- Ensure that your infusion set tubing is disconnected from the site on your body. Then, complete the Fill Tubing step again. A minimum of 10.2 units must be filled before you can stop the Fill Tubing step.
- If the Minimum Fill notification recurs, you will need to load a new cartridge onto the pump. Please review the cartridge change error troubleshooting tips if needed.
If the pump detects more than 50 units in the cartridge:
- Tap “Close” on the Minimum Fill notification.
- Follow the Change Cartridge steps on your pump screen to re-load the existing cartridge.
- Ensure that your infusion set tubing is disconnected from the site on your body. Then, complete the Fill Tubing step again. A minimum of 10.2 units must be filled before you can stop the Fill Tubing step.
- If the Minimum Fill notification recurs, you will need to load a new cartridge onto the pump. Please review the cartridge change error troubleshooting tips if needed.
Always refer to the User Guide for important safety information and detailed step-by-step instructions on how to load a cartridge on your t:slim X2 pump. Please consult the applicable user guide and refer to the table of contents.
ZD-000082 (2023-03-28)
