How do I switch the t:connect mobile app to work with my new phone?

Your pump can only be paired with one phone at a time. To use the app in your new phone, follow these steps:

1. Unpair your pump with your old phone. Within the app in your old phone select “Settings”, then “Paired Pump”. Press the “X” next to the currently paired pump, and press “Unpair”.
2. Within your t:slim X2 pump, tap “OPTIONS” then “Device Settings”.
3. Select “Bluetooth Settings.” Tap “Unpair Device”, then the checkmark to confirm you wish to unpair the currently paired device.
4. Install the t:connect mobile app on your new mobile phone, and make sure that Bluetooth is turned on. Open the app and login.
5. After logging in select “Begin” to start the pairing process.
6. Make sure your pump is within close proximity of your phone. The app will automatically detect and display your pump. Select the pump’s serial number, and tap “Next”.
7. On the pump, select “Pair Device” and then press the check mark to continue.
8. Below the unique pairing code is an OK button. DO NOT press the button, or it will unintentionally cancel the pairing process.
9. Enter the code that is displayed on the pump directly into the t:connect mobile app and press “Pair with pump”. It is important to note that the code is case sensitive and must be entered exactly as it is displayed on the pump.
10. The unique code is only valid for 5 minutes. If the code expires, the pairing process must be restarted by selecting “Pair Device” from the Bluetooth Settings screen.
11. Once the code has been successfully entered, a confirmation screen will appear on your pump.
12. Press Sync pump data to begin using the app.