What are the system requirements for your software and apps?

t:connect web application

The t:connect uploader software requires the following minimum computer specifications (for both PC and Mac):

  • 1 GB RAM
  • 1 GB of available disk space
  • x86 compatible 1.6 GHz processor or faster
  • USB 1.1 port (or later)
  • Screen resolution of at least 1024x768

It is compatible for the following operating systems:

  • Microsoft Windows 10
  • Microsoft Windows 8.1
  • Microsoft Windows 7
  • Mac OSX Catalina (10.15)
  • Mac OS X Mojave (10.14)
  • Mac OS X High Sierra (10.13)

NOTE: The latest version of the Mac uploader does not support BG meter uploads.


t:connect mobile app

The t:connect mobile app can be used with mobile phones with the following operating systems:

• Apple iOS versions 12,13, 14
• Android OS versions 8.0, 9.0, 10.0, 11.0


Tandem Device Updater

A computer and internet connection will be required to update your pump. Please take a minute to review the following technical requirements. In order to install Tandem’s device updater software, you will need administrator rights on your computer.

Supported Operating Systems

  • Microsoft Windows 10 (64 bit)
  • Microsoft Windows 8.1 (64 bit)
  • Microsoft Windows 7 (64 bit)
  • Mac OS Catalina (v10.15.x)
  • Mac OS Mojave (v10.14.x)
  • Mac OS High Sierra (v10.13.x)

Computer Requirements

  • 1 GB RAM
  • 1 GB of available disk space
  • x86 compatible 1.6 GHz processor
  • USB 1.1 port or later
  • Screen display capable of at least
    1024 by 768 pixels resolution



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