How do I create an account using the t:connect mobile app?

Once you have determined that you do not already have a t:connect account, it’s easy to simply set up your t:connect account from the mobile app.

  • First download the t:connect mobile app.
    • Visit the Google Play or Apple App Store on your mobile device and search for “t:connect” 
  • Press the “Get Started” button on the sign in screen of the mobile app, which directs you to setting up either a personal or a parent/guardian account.

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  • Fill out the required fields and press “Next”. Personalize your reports and press “Done”.
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Need help with your Dexcom CGM?

For Dexcom CGM specific issues, please contact Dexcom using one of the options at dexcom.com/contact. For a full list of who to contact for Dexcom CGM issues, please visit tandemdiabetes.com/contact-us.

Tandem handles issues with the connection between your Dexcom transmitter and t:slim X2 pump, as well as the below issues which you can now report online using our quick reference resources:

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