You should order your pump supplies, like infusion sets and cartridges, from the same place you bought your Tandem insulin pump. This means either directly from Tandem Diabetes Care, or from one of our distributor partners, as determined by your insurance company.
To order supplies directly from Tandem, please call us (877) 801-6901 and select option 3. If your insurance allows, it may be possible to set up automatic reorders. Some distributors also offer this service.
Since cartridges and infusion sets cannot be purchased at your local pharmacy, it is important to have a plan so you don’t run out of supplies.
Direct customers may also re-order supplies through the t:connect customer portal.