If you are logged into the Home Screen, click on the “My Devices” tab in the top navigation menu to see if a software update is available for you.
If you are logged into the Home Screen, click on the “My Devices” tab in the top navigation menu to see if a software update is available for you.
For Dexcom CGM specific issues, please contact Dexcom using one of the options at dexcom.com/contact. For a full list of who to contact for Dexcom CGM issues, please visit tandemdiabetes.com/contact-us.
Tandem handles issues with the connection between your Dexcom transmitter and t:slim X2 pump, as well as the below issues which you can now report online using our quick reference resources: