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  3. t:connect customer portal

What is the t:connect portal?

The t:connect portal is a secure website designed for you to request your prescription for pump software updates and complete required training. You can now also manage your devices and make payments through the t:connect portal.

The t:connect portal is located at https://portal.tandemdiabetes.com

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Articles in this section

  • I logged into the portal but don’t see any Activities available. What do I do?
  • What is the t:connect portal?
  • The t:connect portal indicates a pump is “Pending Return.” What does this mean?
  • I logged in to the t:connect portal, but I see a message that says, “No activities are assigned to you at this time.” Why?
  • The t:connect portal is asking me to sign in using my t:connect web application credentials, but I do not have a t:connect web application account. What do I do?
  • Is there an age requirement to sign up on the t:connect portal?
  • What is the difference between the t:connect web application and the t:connect portal?
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