A pump with a status of “Pending Return” indicates this pump is due to be returned to Tandem Diabetes Care and, according to our records, we have not yet received it at our San Diego location.
A pump with a status of “Pending Return” indicates this pump is due to be returned to Tandem Diabetes Care and, according to our records, we have not yet received it at our San Diego location.
For Dexcom CGM specific issues, please contact Dexcom using one of the options at dexcom.com/contact. For a full list of who to contact for Dexcom CGM issues, please visit tandemdiabetes.com/contact-us.
Tandem handles issues with the connection between your Dexcom transmitter and t:slim X2 pump, as well as the below issues which you can now report online using our quick reference resources: