I already have a t:connect account, but I created a new account in the t:connect portal using a different email address. Is this a problem?

If the email address you used is not one we have on file for you: An account will be created but it will not be associated with your insulin pump, and therefore will not show any updates available for you. You can log in to the t:connect portal using the email address we used to notify you of the update availability.  

If the email address you used is already connected to your name in our system: You shouldn’t have any trouble. You will just need to remember to log in to the t:connect portal and t:connect web application with the email you’ve associated with that account.

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