Here are the user guides for older Tandem insulin pumps:
t:slim insulin pump User Guide (for pumps shipped after 4/20/2015)
t:slim insulin pump User Guide (for pumps shipped before 4/20/2015)
t:slim G4 insulin pump User Guide
t:flex® insulin pump User Guide
You can also click here to download the user guide for the t:connect web application.
For Dexcom CGM specific issues, please contact Dexcom using one of the options at dexcom.com/contact. For a full list of who to contact for Dexcom CGM issues, please visit tandemdiabetes.com/contact-us.
Tandem handles issues with the connection between your Dexcom transmitter and t:slim X2 pump, as well as the below issues which you can now report online using our quick reference resources: