I logged in to the t:connect portal and I don’t see any software updates available. Why?

You can check for software updates for your Tandem insulin pump under the “My Devices” section of the t:connect portal. In order to be eligible, you must reside in the United States, have a t:slim X2 insulin pump, complete your initial pump start training, and currently be in warranty with Tandem. If your pump is out of warranty, please visit the product section of our website to learn more about the latest offerings from Tandem Diabetes Care.

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