The t:connect portal displays any insulin pumps currently associated with your account at Tandem Diabetes Care. If you are not currently in the process of receiving your initial Tandem insulin pump and you believe you received this message in error, please contact us.
For Dexcom CGM specific issues, please contact Dexcom using one of the options at dexcom.com/contact. For a full list of who to contact for Dexcom CGM issues, please visit tandemdiabetes.com/contact-us.
Tandem handles issues with the connection between your Dexcom transmitter and t:slim X2 pump, as well as the below issues which you can now report online using our quick reference resources: