I confirmed my information in the t:connect portal, but I don’t see any training tasks. What should I do?

The training task is dependent on receipt of a signed prescription from your healthcare provider. We will notify you via email once we have received the prescription so that you can begin your training. You can also check the status of your request at any time by visiting the t:connect portal.

Please note – Initial pump training for new t:slim X2 pump users should be completed prior to doing any software updates.

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