We recommend first creating an account on the t:connect web application. You can also create a new account through the t:connect portal as part of the software update request process, but please be aware that if you create your account through the t:connect portal and then try logging in to the t:connect web application for the first time to upload your pump data, you may get a message that your account is not associated with a pump. If this happens, please contact us for assistance.
