The t:connect portal is asking me to sign in using my t:connect web application credentials, but I do not have a t:connect web application account. What do I do?

We recommend first creating an account on the t:connect web application. You can also create a new account through the t:connect portal as part of the software update request process, but please be aware that if you create your account through the t:connect portal and then try logging in to the t:connect web application for the first time to upload your pump data, you may get a message that your account is not associated with a pump. If this happens, please contact us for assistance.

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