Where can I find the User Guide for my t:slim X2 pump?

Here are User Guides for the t:slim X2 pump:

t:slim X2 insulin pump with Control-IQ technology 7.4

t:slim X2 pump with Control-IQ technology 7.3

t:slim X2 insulin pump with Basal-IQ technology 6.4

t:slim X2 insulin pump with Basal-IQ technology 6.3

t:slim X2 insulin pump with Basal-IQ technology 6.0

t:slim X2 insulin pump with Dexcom G5 CGM

t:slim X2 insulin pump without CGM integration

You can also click here to download the user guide for the t:connect web application.

 

Note: To be sure you're using the correct User Guide, please confirm the software version on your pump. This video will walk you through the quick process for doing so:

 

 

Was this article helpful?
54 out of 98 found this helpful
Return to top
Customer Support

Need help with your Dexcom CGM?

Tandem handles issues with the connection between your Dexcom transmitter and t:slim X2 pump, questions about calibration, the “---” display, and sensor failures after the 2-hour warmup period. To report a sensor failure after the 2-hour warmup period, visit tandemdiabetes.com/G6Form

For all other CGM issues, including sensor failures during the 2-hour warmup, “no restarts” alert, or physical problems with your sensor or transmitter, such as bleeding, bruising, skin reaction, adhesive issues, applicator issues, or broken wires, you should contact Dexcom using one of the options at dexcom.com/contact.

Didn’t find what you’re looking for?
Contact Us