The t:connect mobile app should consume a minimal amount of your phone’s battery with normal use. The battery impact will vary by phone model and by how often you use the app to look at your pump data.
The t:connect mobile app should consume a minimal amount of your phone’s battery with normal use. The battery impact will vary by phone model and by how often you use the app to look at your pump data.
Tandem handles issues with the connection between your Dexcom transmitter and t:slim X2 pump, questions about calibration, the “---” display, and sensor failures after the 2-hour warmup period. To report a sensor failure after the 2-hour warmup period, visit tandemdiabetes.com/G6Form
For all other CGM issues, including sensor failures during the 2-hour warmup, “no restarts” alert, or physical problems with your sensor or transmitter, such as bleeding, bruising, skin reaction, adhesive issues, applicator issues, or broken wires, you should contact Dexcom using one of the options at dexcom.com/contact.