This initial release of the t:connect mobile app only allows your phone to serve as a secondary display for your pump data. We have a variety of features and functionality we intend to incorporate in future releases, but you cannot currently use the app to control any pump features or change any settings.
For Dexcom CGM specific issues, please contact Dexcom using one of the options at dexcom.com/contact. For a full list of who to contact for Dexcom CGM issues, please visit tandemdiabetes.com/contact-us.
Tandem handles issues with the connection between your Dexcom transmitter and t:slim X2 pump, as well as the below issues which you can now report online using our quick reference resources: