Prescription process for Control-IQ technology

New customers and out-of-warranty Tandem pump users

If you are not currently using an in-warranty t:slim X2 insulin pump and would like to use Control-IQ technology, you can start the order process for a new pump on the Get Started page of our website.

Current in-warranty t:slim X2 pump users

The Control-IQ technology software update for current t:slim X2 pump users requires a prescription and online training, all of which can be coordinated through a simple-to-use online portal. Internet and computer access are required for pump updates.

Other articles related to the software update process for existing t:slim X2 pump users:

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