Will there be a charge for future software updates using the Tandem Device Updater?

Any new features approved by the FDA for the t:slim X2 pump prior to the end of 2020 will be available for all in-warranty pumps purchased on or before December 31, 2020 at no cost through remote software updates. A prescription and additional training may be required to access certain future software updates.

After 2020, we anticipate that some feature rollouts will continue to be at no cost for in-warranty customers and that we would charge for others. The determination regarding cost will be made individually for each software update approved after 2020. Future software improvements and enhancements to Tandem pumps will be submitted as separate filings to the FDA.

Was this article helpful?
2 out of 3 found this helpful
Return to top