The Insulin on Board (IOB) Time Remaining is not displayed when Control-IQ technology is enabled due to the frequent delivery adjustments that affect IOB. The IOB units are still displayed on the Home and Screen Lock screens.
The Insulin on Board (IOB) Time Remaining is not displayed when Control-IQ technology is enabled due to the frequent delivery adjustments that affect IOB. The IOB units are still displayed on the Home and Screen Lock screens.
Tandem handles issues with the connection between your Dexcom transmitter and t:slim X2 pump, questions about calibration, the “---” display, and sensor failures after the 2-hour warmup period. To report a sensor failure after the 2-hour warmup period, visit tandemdiabetes.com/G6Form
For all other CGM issues, including sensor failures during the 2-hour warmup, “no restarts” alert, or physical problems with your sensor or transmitter, such as bleeding, bruising, skin reaction, adhesive issues, applicator issues, or broken wires, you should contact Dexcom using one of the options at dexcom.com/contact.