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Diabetes Healthcare Organizations

The following healthcare organizations offer resources to help manage type 1 diabetes:

  • American Association of Diabetes Educators
  • American Diabetes Association (ADA)
  • Taking Care of Your Diabetes (TCOYD)
  • Behavioral Diabetes Institute (BDI)
  • Joslin Diabetes Center
  • Mayo Clinic
  • National Institutes of Health (NIH)
  • Type 1 University (t1U)
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Need help with your Dexcom CGM?

Tandem handles issues with the connection between your Dexcom transmitter and t:slim X2 pump, questions about calibration, the “---” display, and sensor failures after the 2-hour warmup period. To report a sensor failure after the 2-hour warmup period, visit tandemdiabetes.com/G6Form

For all other CGM issues, including sensor failures during the 2-hour warmup, “no restarts” alert, or physical problems with your sensor or transmitter, such as bleeding, bruising, skin reaction, adhesive issues, applicator issues, or broken wires, you should contact Dexcom using one of the options at dexcom.com/contact.

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