Yes. Using the app makes uploading your pump data to the t:connect web application easier than ever before. When your pump is paired with the t:connect mobile app, the app will securely and automatically upload your data into your t:connect account, typically once per hour, whenever your phone is connected to Wi-Fi or you allow cellular data usage.
For Dexcom CGM specific issues, please contact Dexcom using one of the options at dexcom.com/contact. For a full list of who to contact for Dexcom CGM issues, please visit tandemdiabetes.com/contact-us.
Tandem handles issues with the connection between your Dexcom transmitter and t:slim X2 pump, as well as the below issues which you can now report online using our quick reference resources: