The Control-IQ technology software update for current t:slim X2 pump users requires a prescription and online training, all of which are coordinated through a simple-to-use online portal. Internet and computer access are required for pump updates.
Current t:slim X2 pump users can start the process at portal.tandemdiabetes.com.
Other articles you may find helpful:
- Prescription process for Control-IQ technology
- What is the process for getting a software update for my pump and how long does it typically take? Can I track my progress?
- How will current t:slim X2 users be trained on Control-IQ technology?
- My t:slim X2 pump is out of warranty. Can I pay to get the Control-IQ technology update?