Are free software updates using the Tandem Device Updater available for Medicare and other government insurance patients?

Our warranty doesn't prevent delivery of software updates to people insured under government insurance policies. The determination of eligibility for new features by these plans will depend on whether a prescription is required, and if the new feature falls within other devices that they cover.

For example, a Medicare patient is not excluded from being able to download a software update, but Medicare requirements may prevent use of a new feature that requires integration with another device that is not covered by Medicare.

Was this article helpful?
5 out of 8 found this helpful
Return to top