How will I know what Control-IQ technology is doing? [video]

Control-IQ uses two sets of icons to let you know what it is doing: the diamond icons and the pump status icon. The following table summarizes what each icon means:

 

Control-IQ_How_It_Works_Graphic_Horizontal.png

 

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Need help with your Dexcom CGM?

Tandem handles issues with the connection between your Dexcom transmitter and t:slim X2 pump, questions about calibration, the “---” display, and sensor failures after the 2-hour warmup period. To report a sensor failure after the 2-hour warmup period, visit tandemdiabetes.com/G6Form

For all other CGM issues, including sensor failures during the 2-hour warmup, “no restarts” alert, or physical problems with your sensor or transmitter, such as bleeding, bruising, skin reaction, adhesive issues, applicator issues, or broken wires, you should contact Dexcom using one of the options at dexcom.com/contact.

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