If you have an existing t:connect account and have previously authorized your healthcare provider to link your t:connect account with their professional t:connect HCP™ account, then your healthcare provider can also view your pump data in Tandem Source.
By using the t:connect mobile app, your authorized healthcare provider will have access to recent data uploads in Tandem Source. When your pump is paired with the t:connect mobile app and you are logged in, the app will securely and automatically upload your data to your cloud-based Tandem Source, typically once per hour, when your phone is connected to Wi-Fi, or you allow cellular data usage.
If you do not use the t:connect mobile app, please visit the uploading pump data to Tandem Source article to learn how to upload your data for your healthcare provider to view.
Please note that the amount of time it takes to wirelessly upload data from your pump to your Tandem Source account depends on how much data your pump has accumulated since its last upload.
To authorize your healthcare provider to link your Tandem Source accounts, you can let them connect your pump to their computer once (if you have done this previously you shouldn't need to do it again). You can also share reports with your healthcare provider.