The touchscreen interface on Tandem pumps is easy to learn and use. At any point in your navigation, simply tap the Tandem logo to return to the Home Screen.
Watch the video below to see the home screen shortcut in action:
The touchscreen interface on Tandem pumps is easy to learn and use. At any point in your navigation, simply tap the Tandem logo to return to the Home Screen.
Watch the video below to see the home screen shortcut in action:
For Dexcom continuous glucose monitoring (CGM) specific issues including calibration prompt will not clear, sensor failure during the 2-hour warmup, “no restarts” alert or physical problems with your sensor or transmitter, such as bleeding, bruising, skin reaction, adhesive issues, applicator issues, or broken wires, please contact Dexcom using one of the options at dexcom.com/contact or report the issue online at https://dexcom.custhelp.com/app/webform.
Please see table for a full list of who to contact for Dexcom CGM issues.
Tandem handles issues such as loss of connection (on pump only) and the invalid transmitter (Alert 29) on pump only.