Dexcom G4 Platinum and Dexcom G5 Mobile sensors will be available for purchase through the end of 2020. Dexcom cannot guarantee the availability of Dexcom G4 PLATINUM and Dexcom G5 Mobile sensors beyond December 31st, 2020. Dexcom or your distributor will discuss your individual path to upgrade to the Dexcom G6 the next time you place an order for supplies.
For more information, please visit https://www.dexcom.com/obsolescence
Important note about Dexcom support:
For "no restarts" alert or physical problems with your sensor or transmitter, such as bleeding, bruising, skin reaction, adhesive issues, applicator issues, or broken wires, you should contact Dexcom using one of the options at dexcom.com/contact.
If you have paired a Dexcom CGM with your Tandem insulin pump, and your question isn't answered in this help section, you should contact Tandem customer technical support for all other issues by calling (877) 801-6901.
