The Control-IQ low alert is intended to inform you that Control-IQ has decreased insulin delivery, but still predicts a CGM value below 70 mg/dL (80 mg/dL while exercising) in the next 30 minutes. You may want to consider treating the low BG.
The Control-IQ low alert is intended to inform you that Control-IQ has decreased insulin delivery, but still predicts a CGM value below 70 mg/dL (80 mg/dL while exercising) in the next 30 minutes. You may want to consider treating the low BG.
For Dexcom continuous glucose monitoring (CGM) specific issues including calibration prompt will not clear, sensor failure during the 2-hour warmup, “no restarts” alert or physical problems with your sensor or transmitter, such as bleeding, bruising, skin reaction, adhesive issues, applicator issues, or broken wires, please contact Dexcom using one of the options at dexcom.com/contact or report the issue online at https://dexcom.custhelp.com/app/webform.
Please see table for a full list of who to contact for Dexcom CGM issues.
Tandem handles issues such as loss of connection (on pump only) and the invalid transmitter (Alert 29) on pump only.