New customers and out-of-warranty Tandem pump users
If you are not currently using an in-warranty t:slim X2 insulin pump and would like to use Control-IQ technology, you can start the order process for a new pump on the Get Started page of our website.
Current in-warranty t:slim X2 pump users
The Control-IQ technology software update for current t:slim X2 pump users requires a prescription and online training, all of which can be coordinated through Tandem Source. Internet and computer access are required for pump updates.
Other articles related to the software update process for existing t:slim X2 pump users: