You should order your pump supplies, like infusion sets and cartridges, from the same place you bought your Tandem insulin pump. This means either directly from Tandem Diabetes Care, or from one of our distributor partners, as determined by your insurance company.
To order supplies directly from Tandem, please call us (877) 801-6901 and select option 3. If your insurance allows, it may be possible to set up automatic reorders. Some distributors also offer this service.
Since cartridges and infusion sets cannot be purchased at your local pharmacy, it is important to have a plan so you don’t run out of supplies.
Direct customers may also re-order supplies through the t:connect customer portal.
Distributor Name | Primary Phone |
Active Healthcare | +1(919)870-8600 |
Bedard Medical, Inc. | +1(207)784-3700 |
Better Living Now | +1(800)854-5729 |
Byram Healthcare - Supplies Only | +1(800)308-0198 |
CCS Medical | +1(800)726-9811 |
Charles Pharmacy | +1(718)652-2090 |
CVS Caremark | +1(800)772-2301 |
Diabetes Express / Bayshore Specialty Rx Ltd. - Replacements | +1(888)338-4656 |
Diabetes Management and Supplies | +1(888)738-7929 |
Diabetes Supply Center of the Midlands | +1(800)779-3374 |
Doubek Medical Supply | +1(800)368-2358 |
Edwards HealthCare Services/Direct Healthcare Supply | +1(888)-344-3434 |
Express RX Pharmacy & Medical Supplies | +1(855)349-6017 |
Geo-Med, LLC | +1(877)865-0400 |
Healthy Living Medical Supply, LLC | +1(866)779-8512 |
J&B Medical Supply Co Inc | +1(800)737-0045 |
JQ Medical Supply | +1(801)942-8582 |
Mini Pharmacy | +1 888-545-6464 |
One Source Medical Group | +1(866)834-7473 |
Oxystat | +1(800)767-7828 |
Pinnacle Medical Solutions | +1(888)416-0008 |
Premier Kids Care | +1(888)892-9001 |
Pumps It | +1(888)670-7867 |
Reliable Diabetes Care | +1(781)501-9075 |
RGH Enterprises, Inc (Edgepark) | +1(800)321-0591 |
Solara Medical - Supplies Only | +1(800)423-0896 |
THC of Nevada | +1(702)796-1016 |
US HealthLink | +1(800)624-2356 |
US MED | +1(877)840-8218 |