How do I order pump supplies?

You should order your pump supplies, like infusion sets and cartridges, from the same place you bought your Tandem insulin pump. This means either directly from Tandem Diabetes Care, or from one of our distributor partners, as determined by your insurance company. 

To order supplies directly from Tandem, please call us (877) 801-6901 and select option 3. If your insurance allows, it may be possible to set up automatic reorders. Some distributors also offer this service.

 Since cartridges and infusion sets cannot be purchased at your local pharmacy, it is important to have a plan so you don’t run out of supplies.

Direct customers may also re-order supplies through the t:connect customer portal.

Distributor Name Primary Phone
Active Healthcare +1(919)870-8600
Bedard Medical, Inc. +1(207)784-3700
Better Living Now +1(800)854-5729
Byram Healthcare - Supplies Only +1(800)308-0198
CCS Medical +1(800)726-9811
Charles Pharmacy +1(718)652-2090
CVS Caremark +1(800)772-2301
Diabetes Express / Bayshore Specialty Rx Ltd. - Replacements +1(888)338-4656
Diabetes Management and Supplies +1(888)738-7929
Diabetes Supply Center of the Midlands +1(800)779-3374
Doubek Medical Supply +1(800)368-2358
Edwards HealthCare Services/Direct Healthcare Supply +1(800)344-3434
Express RX Pharmacy & Medical Supplies +1(855)349-6017
Geo-Med, LLC +1(877)865-0400
Healthy Living Medical Supply, LLC +1(866)779-8512
J&B Medical Supply Co Inc +1(800)737-0045
JQ Medical Supply +1(801)942-8582
Mini Pharmacy +1 888-545-6464
One Source Medical Group +1(866)834-7473
Oxystat +1(800)767-7828
Pinnacle Medical Solutions +1(888)416-0008
Premier Kids Care +1(888)892-9001
Pumps It +1(888)670-7867
RGH Enterprises, Inc (Edgepark) +1(800)321-0591
Solara Medical - Supplies Only +1(800)423-0896
THC of Nevada +1(702)796-1016
US HealthLink +1(800)624-2356
US MED +1(877)840-8218
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