A unique Update ID is needed to complete software updates with the Tandem Device Updater. After completing required training in the portal, your Update ID will be displayed in the t:connect portal. The Update ID will remain accessible until successful completion of the software update process.
To find your Update ID, from the Home page of the portal, select New Pump Update Available or resume your update from the My Pump menu on the left panel.
Your Update ID will expire after 6 months. If your Update ID expired, it will be replaced by a new Update ID in the t:connect Portal.