Will there be a charge for future software updates using the Tandem Device Updater?

Any new features approved by the Health Canada for the t:slim X2 pump prior to the end of 2020 are available for all in-warranty pumps at no cost through remote software updates. Additional training may be required to access certain future software updates.

After 2020, we anticipate that some feature rollouts will continue to be at no cost for in-warranty customers and that we would charge for others. The determination regarding cost will be made individually for each software update approved after 2020. Future software improvements and enhancements to Tandem pumps will be submitted as separate filings to Health Canada.

Was this article helpful?
0 out of 0 found this helpful
Return to top