What is the process for getting a software update for my pump?

You can initiate your request for a software update in the easy-to-use t:connect portal.

  • Log in to the t:connect portal
  • Following successful completion of the training(s) associated with the software update, we will send you another email with your software update ID code and instructions on how to install Control-IQ technology or Basal-IQ technology on your pump.
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